For purchases made through the XGIMI official website, undamaged products will be allowed to return within 30 Days of the date the item was deliveried and shipping fee will be beared by us.
please log in your account and fill out the Return Form to initiate the return process, and Our team will provide the return authorization information within 24 hours. Products returned to XGIMI will be eligible for a full refund.
Once the return request is confirmed, package the item(s) in the original XGIMI packaging for return as well as the "free" gift.
Note: Unauthorized or COD returns will not be accepted.
For purchases NOT made directly on the official XGIMI website, please contact the retailer or online purchase platform for refunds and exchanges.
please log in your account and fill out the Return Form to initiate the return process, and Our team will provide the return authorization information within 24 hours. Products returned to XGIMI will be eligible for a full refund.
Once the return request is confirmed, package the item(s) in the original XGIMI packaging for return as well as the "free" gift.
Note: Unauthorized or COD returns will not be accepted.
For purchases NOT made directly on the official XGIMI website, please contact the retailer or online purchase platform for refunds and exchanges.