Product Support

TITAN Noir Series

User Guide The Game Menu does not appear when holding Settings on the TITAN Noir Series Keystone settings unavailable in HDMI mode on the TITAN Noir Series Error: “Adaptation failed. Please adjust projection distance or angle” on the TITAN Noir Series Error: “Correction failed, adjust position or angle” on the TITAN Noir Series Error: “Obstacle avoidance results in a small image. Adjust the angle” on the TITAN Noir Series

HORIZON 20 Series

User Guide Usage and precautions for the Dynamic Black Level Enhancement feature of HORIZON 20 Series How do I power the HORIZON 20 series on? How do I power the HORIZON 20 series off? How do i set up the projection? Does the HORIZON 20 series support HDR10+?

AURA 2 (New)

Tutorial Videos User Guide How do I power the AURA 2 (New) on? How do I power the AURA 2 (New) off? How do i set up the projection? Does the AURA 2 (New) support HDR10?

MoGo 4

User Guide How do I power the MoGo 4 series on? How do I power the MoGo 4 series off? How do I set up the projection? What is Eco Mode? Does the MoGo 4 series support HDR10?

MoGo 4 Laser

User Guide How do I power the MoGo 4 series on? How do I power the MoGo 4 series off? How do I set up the projection? What is Eco Mode? Does the MoGo 4 series support HDR10?

MoGo 2 Pro (New)

User Guide How do I power the MoGo 2 Pro (New) on? How do I power the MoGo 2 Pro (New) off? How do I set up the projection? What is Eco Mode? Does the MoGo 2 Pro (New) support HDR10?

HORIZON S Max

User Guide XGIMI 3D glasses guide XGIMI remote control guide How to pair XGIMI Bluetooth remote control? Can the eye protection (HORIZON S series) feature be turned off? Does HORIZON S series prosupport CEC feature?

HORIZON S Pro

User Guide XGIMI 3D glasses guide XGIMI remote control guide How to pair XGIMI Bluetooth remote control? Can the eye protection (HORIZON S series) feature be turned off? Does HORIZON S series prosupport CEC feature?

HORIZON Ultra

User Guide How to pair XGIMI Bluetooth remote control? Does HORIZON Ultra support Amplifier? Does HORIZON Ultra support screen mirroring with laptops/PCs? How to screen-mirror iOS devices to HORIZON Ultra? How to screen-mirror Android devices to HORIZON Ultra?

AURA 2

Tutorial Videos User Guide XGIMI 3D glasses guide XGIMI remote control guide How to pair XGIMI Bluetooth remote control? Can the eye protection (AURA 2) feature be turned off?

HORIZON Pro

User Guide Tutorial Videos How do I set up 3D mode on the HORIZON Pro? Does HORIZON Pro prosupport CEC feature? How to pair XGIMI Bluetooth remote control? Does HORIZON Pro support screen mirroring with laptops/PCs?

HORIZON

User Guide XGIMI remote control guide Do I have to log into my Google account to use my XGIMI projector? How do l add/delete a Google account? Can HORIZON browse doc files or PPT? What is the Intelligent Obstacle Avidance feature? And how do l use it? How do I set up 3D mode on the HORIZON?

Elfin Flip

User Guide How to pair XGIMI Bluetooth remote controller? Does Elfin Flip series prosupport CEC feature? How do I set up 3D mode on the Elfin Flip series? Does the Elfin Flip have a battery? How to check the Elfin Flip series's system information?

MoGo 3 Pro

User Guide XGIMI remote control guide How to pair XGIMI Bluetooth remote control? Can the eye protection (MoGo 3 Pro) feature be turned off? Does MoGo 3 Pro prosupport CEC feature? How do I set up 3D mode on the MoGo 3 Pro?

Halo+（New)

User Guide XGIMI remote control guide How to pair XGIMI Bluetooth remote control? Does Halo+（New) version prosupport CEC feature? How do I set up 3D mode on the Halo+（New) version? Does Halo+（New) version have the built-in battery?

Halo+

User Guide XGIMI remote control guide How to pair XGIMI Bluetooth remote control? Does Halo+ prosupport CEC feature? How do I set up 3D mode on the Halo+? Does Halo+ have the built-in battery?

MoGo 2 Pro

User Guide XGIMI remote control guide How to pair XGIMI Bluetooth remote control? Can the eye protection (MoGo 2 Pro) feature be turned off? Does MoGo 2 Pro prosupport CEC feature? How do I set up 3D mode on the MoGo 2 Pro?

Elfin Flip Plus

User Guide How do I power the Elfin Flip Plus on? How do I power the Elfin Flip Plus off? How do I set up the projection? Does the Elfin Flip Plus support HDR10? How do l enable automatic focus on the Elfin Flip Plus?

MoGo 2 Plus

XGIMI remote control guide How to pair XGIMI Bluetooth remote control? Does MoGo 2 Plus prosupport CEC feature? How do I set up 3D mode on the MoGo 2 Plus? Does the MoGo 2 Plus have the built-in battery？ How to check the MoGo 2 Plus's system information?

MoGo 2 Plus (2025)

User Guide How do I power the MoGo 2 Plus (2025) on? How do I power the MoGo 2 Plus (2025) off? How do I set up the projection? What is Eco Mode? Does the MoGo 2 Plus (2025) support HDR10?

AURA

User Guide How to pair XGIMI Bluetooth remote control? How do I set up 3D mode on the AURA? Can I navigate through the AURA interface with a smartphone? How to screen-mirror iOS devices to AURA? How to screen-mirror Android devices to AURA?

MoGo Pro

User Guide XGIMI remote control guide How to use the MoGo Pro as a Bluetooth speaker? How do I set up 3D mode on the MoGo Pro? Can I navigate through the MoGo Pro interface with a smartphone? How to use the MoGo Pro as a Bluetooth speaker?

MoGo 2

User Guide XGIMI remote control guide Does the MoGo 2 have the built-in battery？ Can MoGo 2 browse doc files or PPT? How do I set up 3D mode on the MoGo 2? Can I navigate through the MoGo 2 interface with a smartphone?

MoGo

User Guide XGIMI remote control guide How do I set up 3D mode on the MoGo? Can I navigate through the MoGo interface with a smartphone? Can MoGo browse doc files or PPT? Does the MoGo support USB or hard drive connections?

H2

User Guide XGIMI remote control guide Does the H2 support USB or hard drive connections? Does H2 support external Bluetooth speakers/headphones? How to install applications on H2? How do I set up 3D mode on the H2?

Halo

User Guide XGIMI remote control guide How to pair XGIMI Bluetooth remote control? Does Halo prosupport CEC feature? How do I set up 3D mode on the Halo? Does Halo have the built-in battery?

MoGo Pro +

User Guide Does the MoGo Pro+ support keystone correction? XGIMI remote control guide How do I set up 3D mode on the MoGo Pro+? Can I navigate through the MoGo Pro+ interface with a smartphone? Can MoGo Pro+ browse doc files or PPT?

Elfin

User Guide Does the Elfin support keystone correction? XGIMI remote control guide Can I navigate through the Elfin interface with a smartphone? How do I set up 3D mode on the Elfin? Can Elfin browse doc files or PPT?

Vibe One (Battery Powered)

User Guide How do I power the Vibe One (Battery Powered) on? How do I power the Vibe One (Battery Powered) off? How to set the Projection Type on the Vibe One (Battery Powered)? What is Eco Mode on the Vibe One (Battery Powered)? Does the Vibe One series support HDR10?

TITAN

User Guide How do I power the TITAN on? How do I power the TITAN off? Does the TITAN support HDR10+? How do I enable automatic focus on the TITAN? How to use the manual focus function on the TITAN?

MIRA Series

How do I power on the MIRA Series projector? How do I power off the MIRA Series projector? How do I restart the MIRA Series? How do I turn off the Screen on MIRA Series While Keeping the Projector Running? How do I completely Power Off MIRA Series? How do I enable Auto Focus on the MIRA Series projector?

Elfin Flip Laser

How do I power on the Elfin Flip Laser projector? How do I power off the Elfin Flip Laser projector? How do I restart the Elfin Flip Laser? How Do I Turn Off the Screen on Elfin Flip Laser While Keeping the Projector Running? How Do I Completely Power Off Elfin Flip Laser? How do I enable Auto Focus on the Elfin Flip Laser projector?

Elfin Flip 4K

How do I power on the Elfin Flip 4K projector? How do I power off the Elfin Flip 4K projector? How do I restart the Elfin Flip 4K? How Do I Turn Off the Screen on Elfin Flip 4K While Keeping the Projector Running? How Do I Completely Power Off Elfin Flip 4K? How do I enable Auto Focus on the Elfin Flip 4K projector?