Solution:
1. First, try restarting the glasses: App → Settings → Device Connection → Device Reboot.
2. If restarting does not help, restore the glasses to factory settings. Put on the glasses, press the button four times in succession, and then press and hold the button. You can also go to App → Settings → Device Info → Factory Reset.
3. A factory reset clears locally cached data on the glasses. Recordings, calendar events, Moments, and other account-synced data are synchronized with your Memo account and will not be lost.
4. After the reset, you will need to pair the glasses again.
1. First, try restarting the glasses: App → Settings → Device Connection → Device Reboot.
2. If restarting does not help, restore the glasses to factory settings. Put on the glasses, press the button four times in succession, and then press and hold the button. You can also go to App → Settings → Device Info → Factory Reset.
3. A factory reset clears locally cached data on the glasses. Recordings, calendar events, Moments, and other account-synced data are synchronized with your Memo account and will not be lost.
4. After the reset, you will need to pair the glasses again.