If some apps can access the internet while others cannot, changing the DNS server may resolve the issue.
Change DNS settings
1. Press the Settings button on the remote to open Quick Settings, then select Wi-Fi.
2. Select the connected Wi-Fi network and note the current IP address.
3. Select IP Settings.
4. Change DHCP to Static.
5. Enter the original IP address.
6. Enter the Gateway address.
Example:
- Device IP: 192.168.31.162
- Gateway: 192.168.31.1
7. Leave Network Prefix Length unchanged.
8. Set:
- DNS 1: 8.8.8.8
- DNS 2: 8.8.4.4
9. Save the changes and reconnect to the network.
Note
The IP addresses shown in this article are examples only. Always use the IP information assigned to your own network.
Change DNS settings
1. Press the Settings button on the remote to open Quick Settings, then select Wi-Fi.
2. Select the connected Wi-Fi network and note the current IP address.
3. Select IP Settings.
4. Change DHCP to Static.
5. Enter the original IP address.
6. Enter the Gateway address.
Example:
- Device IP: 192.168.31.162
- Gateway: 192.168.31.1
7. Leave Network Prefix Length unchanged.
8. Set:
- DNS 1: 8.8.8.8
- DNS 2: 8.8.4.4
9. Save the changes and reconnect to the network.
Note
The IP addresses shown in this article are examples only. Always use the IP information assigned to your own network.